Terms and conditions
My Company
1. Store identification
This site is operated by the store identified in the header and footer of this page, where its name, RNC, permanent address and customer service channels are shown.
2. Purpose
These terms govern the use of the site and the purchase of the products and services offered on it. By completing a purchase, the customer declares that they have read and accepted these terms and the policies linked on this page.
3. Prices and currency
Todos los precios están expresados en pesos dominicanos (RD$ / DOP).
El cargo a su tarjeta se procesa en RD$.
Published prices include the applicable taxes in accordance with Dominican law, unless expressly stated on the product or service page. We reserve the right to change prices; the applicable price is the one in effect at the time the order is confirmed.
4. Purchase process
- The customer selects the products or services and reviews the details of their order.
- Completes their billing and contact information.
- Checks the box accepting these terms and conditions.
- Makes the payment in the secure environment of the authorized processor.
- Receives the payment receipt and the order confirmation by email.
5. Invoicing
Every purchase generates the corresponding tax receipt in accordance with the provisions of the General Directorate of Internal Taxes (DGII). The customer is responsible for providing correct billing information at the time of purchase.
6. Applicable policies
- Returns, refunds and cancellations policy
- Delivery policy
- Privacy policy
- Card data transmission security policy
7. Customer obligations
- Provide truthful, complete and up-to-date information.
- Use only payment methods that they own or are authorized to use.
- Not use the site for unlawful purposes or to the detriment of third parties.
- Safeguard their platform access credentials.
8. Intellectual property
The trademarks, content, training materials and developments available on this site are the property of the store or are used under license. Their reproduction or distribution without written authorization is prohibited.
9. Limitation of liability
The store is responsible for the proper provision of the contracted services. It is not responsible for interruptions attributable to connectivity providers, force majeure or misuse of the platform by the customer.
10. Governing law
These terms are governed by the laws of the Dominican Republic. Any dispute will be submitted to the competent courts of the National District, without prejudice to the consumer's rights before Pro Consumidor.
Contact for this policy
Any question about this policy can be directed to our customer service. We respond to every request received through the published channels.